Welcome from the owners
We pride ourselves on offering an all-round, family entertainment experience. We receive visits from everyone, especially kids, so please behave safely, and appropriately, and considerately at all times.
We keep everyone safe by operating in line with the current government mandated restrictions.
In the light of the current COVID-19 situation, by entering our entertainment facility (and all members of your group) you agree to always abide by the NSW Government guidelines on social distancing and maintain a safe distance between yourself and other customers, and our team members.
Anyone considered to be intimidating or aggressive to our customers or team members (or not adhering to social distancing guidelines) will be asked to leave immediately and will be refused future admission. See our COVID-19 policy for more details
RSA and LICENSED VENUE
Those patrons purchasing alcohol and/or acting as a responsible adult will need to have a valid form of ID. We accept driver or rider licences and permits issued within Australia or any foreign country, Australian and International passports, NSW photo cards, proof of age cards and Keypass identity cards.
We are serving liquor in a responsible manner and are compliant with the NSW Liquor Laws.
NO OUTSIDE FOOD OR DRINK
You’ll love the food and drink we have on offer so please do not bring food or drink in from elsewhere.
Please comply with our non-smoking policy. The use of e-cigarettes is also not permitted in our centre.
Have an early check-in leaving plenty of time (at least 15 mins) to allow for collection of bowling shoes, checking in and preparing for bowling.
DOWN ON THE LANES RULES
- Do not step over or proceed past the foul line at any time (it’s a red line and we also have a buzzer on the lanes that will sound if you over-step).
- Do not bowl more than one ball down the lane at any time or repeatedly overstep the foul lines.
- Bowling shoes must be worn when bowling and strictly NOT to be worn outside.
- For your safety, please do not place your hands inside the ball return.
- Help us out by reporting lane or scoring faults to our team.
The Management of our centre always reserves the right to refuse admission at our absolute discretion at any time.
If you have any feedback about the admission policy we would like to hear from you. Please contact us via the feedback form any queries and comments.
LAST BUT NOT LEAST
Our team members are brilliant, so please treat them with the respect they deserve.